Customer Information

thehealthplace.com.au will keep all personal information private. No personal information will be forwarded to a third party unless authorized by the customer in writing.

Your credit card payments are processed securely and directly via the ANZ Bank payment gateway. This payment method is 100% safe to use.

thehealthplace.com.au does requires some personal information from you to process your orders such as your name, delivery address, contact phone numbers, email address, credit card details, etc. These details are essential for the processing of your order.

We may use your personal information to inform you of special promotions, new products and important changes at thehealthplace.com.au. If you would like to stop receiving our promotional material, please let us know through our Contact Us System.

We may also contact you occasionally to ask for feedback to help us improve our service.

At thehealthplace.com.au, your personal information can only be accessed by staff on a need-to-know basis after first being granted authorisation by the manager.

thehealthplace.com.au retains the right to cancel any order at any time. In such an instance, we will immediately notify this action by e-mail or phone, using the e-mail address or numbers provided. We will refund any monies paid using the payment method utilized by the customer.

If there is insufficient stock of an item that has been ordered, we will inform the customer about this situation by email or phone within 2-3 days of receiving the order.